Invoices & Billing History

Billing Records

Keep track of all your payments and download invoices for accounting purposes.

Accessing Billing History

1. Go to Organization > Billing

2. Click on Billing History or Invoices

3. View all past transactions

What's in Your History

Subscription charges:

• Monthly or annual plan payments

• Plan upgrades and downgrades

• Prorated charges

Credit purchases:

• One-time credit top-ups

• Credit package purchases

Details shown:

• Transaction date

• Description

• Amount charged

• Payment method used

• Invoice number

Downloading Invoices

To download an invoice:

1. Find the transaction in your history

2. Click the Download or Invoice button

3. Invoice downloads as PDF

4. Use for accounting or expense reports

Invoice Contents

Each invoice includes:

• Invoice number and date

• Your organization details

• Itemized charges

• Tax information (if applicable)

• Total amount paid

• Payment method

Updating Billing Information

Company details:

1. Go to Billing > Billing Information

2. Update company name, address, tax ID

3. These appear on future invoices

Note: Changes don't apply to past invoices.

Failed Payments

If a payment fails:

1. You'll receive an email notification

2. Update your payment method

3. The system will retry automatically

4. Service continues for a grace period

Export Options

Download individual invoices:

• Click download on any invoice

Export billing summary:

• Download a summary of all transactions

• Choose date range

• Export as PDF or CSV

Tax Information

Depending on your location:

• VAT may be added to invoices

• Tax ID can be added to billing info

• Reverse charge may apply for B2B