---
title: "Buying Top-Up Credits"
description: "Purchase additional credit packages and manage your credit balance."
url: https://help.samsa.ai/en/articles/133-buying-top-up-credits
collection: "Billing / Subscription"
updated: 2026-07-22
language: en
alternates: [de, fr, it]
---

# Buying Top-Up Credits

Purchase additional credit packages and manage your credit balance.

## Top-Up Credits

Run out of credits before your monthly reset? You can purchase top-up credit packages anytime to keep creating.

### Who Can Buy Top-Up Credits

**Only the organization owner** can purchase top-up credits. You also need an active subscription to buy top-ups.

### Top-Up Packages

<table style="min-width: 75px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p>Package</p></th><th colspan="1" rowspan="1"><p>Credits</p></th><th colspan="1" rowspan="1"><p>Price</p></th></tr><tr><td colspan="1" rowspan="1"><p>Small</p></td><td colspan="1" rowspan="1"><p>250 credits</p></td><td colspan="1" rowspan="1"><p>CHF 59</p></td></tr><tr><td colspan="1" rowspan="1"><p>Medium</p></td><td colspan="1" rowspan="1"><p>500 credits</p></td><td colspan="1" rowspan="1"><p>CHF 99</p></td></tr><tr><td colspan="1" rowspan="1"><p>Large</p></td><td colspan="1" rowspan="1"><p>1,000 credits</p></td><td colspan="1" rowspan="1"><p>CHF 179</p></td></tr><tr><td colspan="1" rowspan="1"><p>XL</p></td><td colspan="1" rowspan="1"><p>2,500 credits</p></td><td colspan="1" rowspan="1"><p>CHF 399</p></td></tr></tbody></table>

All prices exclude applicable VAT.

### How to Purchase

1.  Go to **Account Settings** > **Credits**
    
2.  Scroll to the **"Buy Top-Up Credits"** section
    
3.  Select the package you want
    
4.  Complete checkout via Stripe
    
5.  Credits are added to your balance immediately
    

### How Top-Up Credits Work

**Validity:** Top-up credits are valid for **1 year** from the purchase date. After that, unused top-up credits expire.

**Consumption order (FIFO):** Your subscription credits are always used first. Once your monthly subscription credits are depleted, the system starts consuming top-up credits — oldest purchase first.

**They don't reset monthly:** Unlike subscription credits, top-up credits don't reset at the start of each billing cycle. They stay in your balance until used or expired.

### Your Credits Page

Go to **Account Settings** > **Credits** to see a full overview of your credit balance:

**Subscription Credits card:**

-   Remaining credits with a progress bar
    
-   Monthly total and how many you've used
    
-   Next reset date
    

**Top-Up Credits card:**

-   Total active top-up credits
    
-   Purchase history showing remaining/purchased credits, expiry date, and purchase date for each lot
    

### Top-Up vs. Plan Upgrade

**Buy top-up credits if:**

-   You occasionally need a boost
    
-   Your credit needs vary from month to month
    
-   You don't need additional team seats
    

**Upgrade your plan if:**

-   You consistently run out of credits each month
    
-   You need more team seats
    
-   You want a higher monthly credit allowance long-term