Top-Up Credits
Run out of credits before your monthly reset? You can purchase top-up credit packages anytime to keep creating.
Who Can Buy Top-Up Credits
Only the organization owner can purchase top-up credits. You also need an active subscription to buy top-ups.
Top-Up Packages
Package | Credits | Price |
|---|---|---|
Small | 250 credits | CHF 59 |
Medium | 500 credits | CHF 99 |
Large | 1,000 credits | CHF 179 |
XL | 2,500 credits | CHF 399 |
All prices exclude applicable VAT.
How to Purchase
Go to Account Settings > Credits
Scroll to the "Buy Top-Up Credits" section
Select the package you want
Complete checkout via Stripe
Credits are added to your balance immediately
How Top-Up Credits Work
Validity: Top-up credits are valid for 1 year from the purchase date. After that, unused top-up credits expire.
Consumption order (FIFO): Your subscription credits are always used first. Once your monthly subscription credits are depleted, the system starts consuming top-up credits — oldest purchase first.
They don't reset monthly: Unlike subscription credits, top-up credits don't reset at the start of each billing cycle. They stay in your balance until used or expired.
Your Credits Page
Go to Account Settings > Credits to see a full overview of your credit balance:
Subscription Credits card:
Remaining credits with a progress bar
Monthly total and how many you've used
Next reset date
Top-Up Credits card:
Total active top-up credits
Purchase history showing remaining/purchased credits, expiry date, and purchase date for each lot
Top-Up vs. Plan Upgrade
Buy top-up credits if:
You occasionally need a boost
Your credit needs vary from month to month
You don't need additional team seats
Upgrade your plan if:
You consistently run out of credits each month
You need more team seats
You want a higher monthly credit allowance long-term