All your invoices and billing history are managed through the Stripe customer portal.
Only the organization owner can view invoices and billing history. If you're an admin or member, contact your organization owner for copies of invoices.
Go to Account Settings > Billing & Plans
Click "Go to Invoices and Manage Subscription"
This opens the Stripe customer portal with your full billing history
You can also access the portal directly at: https://billing.stripe.com/p/login/bIY5kIcdH1KZ2ysaEE
Subscription charges:
Monthly or annual plan payments
Plan upgrades and downgrades
Prorated charges
Credit purchases:
Top-up credit package purchases
In the Stripe customer portal:
Find the transaction in your billing history
Click to view or download the invoice as PDF
Use for accounting or expense reports
Each invoice includes:
Invoice number and date
Your organization details
Itemized charges
Tax information (if applicable)
Total amount paid
Payment method
You can update your company name, address, and tax ID through the Stripe customer portal. Changes apply to future invoices only.
If a payment fails:
You'll receive an email notification from Stripe
Open the Stripe portal and update your payment method
The system will retry the payment automatically
Depending on your location:
VAT may be added to invoices
You can add your tax ID in the Stripe portal
Reverse charge may apply for B2B transactions
